Refund policy

Exchanges

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request a exchange. 

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

The fastest way to ensure you get what you want is to exchange the item you have, and once the exchange is accepted, make a separate purchase for the new item.

To start an exchange, you can contact us at luckycloverinc1@gmail.com. 

If your exchange is accepted, we’ll send you an invoice for a exchange shipping label, as well as instructions on how and where to send your package. Customers must pay for an exchange shipping label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any exchange question at luckycloverinc1@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
All items cannot be returned. As a small business we do not have the capacity to accept returns. Please get in touch if you have questions or concerns about your specific item.